TF271001: The server response was: 4.4.1 Connection timed out type SmtpException. TFS Email Notifications Delayed or Not Sent

by XDK 17. July 2013 19:53

Detailed Message:

TF271001: An error occurred while attempting to send an e-mail notification to the following address: email id. Further e-mail notification errors that occur within the next five minutes might not be logged. Verify that the e-mail notification settings are correct in the Team Foundation Administration Console.
Exception Message: Service not available, closing transmission channel. The server response was: 4.4.1 Connection timed out (type SmtpException)

Error :

TFS Email Notifications Delayed or Not Sent


I started experiencing problems with TFS alert notification mails. TFS Email Notifications were Delayed or Not received. The TFS alert notification was working fine for the past 2 years.


Following are the investigation done to fix the notification problem

1. Verified the SMTP server and found out no problems with it. (Anonymous sender was enabled in Exchange for
2. Verified whether "Visual Studio Team Foundation Background Job Agent" service is running in TFS App tier. Service was running fine. (Restarted the service too)

3. I ran the follwoing query to find tfs job failures in the tbl_JobHistory table in the Tfs_Configuration database

SELECT TOP 10 DATEADD(hour, -7, StartTime) as StartTimePDT, Result, ResultMessage
FROM [Tfs_Configuration].[dbo].[tbl_JobHistory] WHERE JobId = 'A4804DCF-4BB6-4109-B61C-E59C2E8A9FF7' AND Result <> 0

Note: The JobId GUID for the “Team Foundation Server Event Processing” job with the namespace: “Microsoft.TeamFoundation.JobService.Extensions.Core.NotificationJobExtension” is 'A4804DCF-4BB6-4109-B61C-E59C2E8A9FF7'

Query result:

"There were errors or warnings during notification delivery.    35573/35598 emails delivered.  0/0 soap notifications delivered.   25 errors.  0 warnings.    Set /Service/Integration/Settings/NotificationJobLogLevel in the TF registry to 2 to see errors and warnings"   

4. Queried [dbo].[tbl_EventNotification] table in the [Tfs_DefaultCollection] database to see for failures.

SELECT * FROM [Tfs_DefaultCollection].[dbo].[tbl_EventNotification]

Found many records with failed status.

5. Deleted all records with failed status

Delete FROM [Tfs_DefaultCollection].[dbo].[tbl_EventNotification] where [status] = 'failed'

Note : I dint see any harm in deleting all the records from FROM [Tfs_DefaultCollection].[dbo].[tbl_EventNotification]

Delete FROM [Tfs_DefaultCollection].[dbo].[tbl_EventNotification]

6. Queried [dbo].[tbl_EventNotification] table in the [Tfs_DefaultCollection] database to see the notification event backlogs count.

SELECT * FROM [Tfs_DefaultCollection].[dbo].[tbl_ClientEvent]

Found around 1000 pending events that need to be processed.

7. Deleted all pending events backlogs

Delete FROM [Tfs_DefaultCollection].[dbo].[tbl_ClientEvent] 

Verified the fix by trigging the new alerts, All the alerts got processed and also received the notification mails.

link to turn on verbose log

link to Decrease or Increase notification delay settings in TFS


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Azure DevOps on-premises | TFS 2010 | TFS 2012

Decrease or Increase notification delay settings in TFS

by XDK 16. July 2013 21:39


By default notification delay is set to 120 seconds. The notifications are processed in batchs for every 2 minutes. The notification delay can be set in the TF registry
Note: The TFS registry mentioned is not the Windows Registry on the TFS server.


The registry value can be changed using the PowerShell script or using the TfsReg tool

Following is the command to set the notification delay to 1 minute using the tool:

tfsreg.exe /server:http://tfs:8080/tfs /path:/Service/Integration/Settings/NotificationJobDelay /value:60

Note: Restart the TFS IIS app pool for the change to take effect.

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Azure DevOps on-premises | TFS 2010 | TFS 2012

TFS event 7005 and 7006 warnings

by XDK 4. July 2013 10:47


The default threshold is set to 30 seconds, The warning occurs when the threshold exceeds.

Log Name:      Application
Source:        TFS Services
Date:          1/27/2013 8:53:37 AM
Event ID:      7006
Task Category: None
Level:         Warning
Detailed Message: There are no active requests for service host DefaultCollection that exceed the warning threshold of 30.
Log Name:      Application
Source:        TFS Services
Date:          1/27/2013 8:52:22 AM
Event ID:      7005
Task Category: None
Level:         Warning
Detailed Message: A request for service host DefaultCollection has been executing for 37 seconds, exceeding the warning threshold of 30.


Increase the threshold limit, if you experience performance issues due to these warnings. execute the following SQL statements

use [<Collection DB name>]

DECLARE @registryUpdates typ_KeyValuePairStringTableNullable
INSERT @registryUpdates ([Key], [Value])
SELECT '#\Configuration\ServiceHostMonitor\TotalExecutionElapsedThreshold\', '300'
EXEC prc_UpdateRegistry 1, 'Test', @registryUpdates, 1

Tags: ,

Azure DevOps on-premises | TFS 2010 | TFS 2012

Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property.

by XDK 2. July 2013 20:12


  • The Work item with large amount of data in the custom HTML fields fails to open after migration.
  • The error may occur for the build logs with large amount of data as well.


Try to modify web.config in \Program Files\Microsoft Team Foundation Server 11.0\Application Tier\Web Services to adjust the size.
The default length is 20MB, so try a larger value than that. The value below is for 50MB. Experimentation may be necessary to find the best value.

<add key="maxJsonLength" value="52428800" />

Value is specified in byte

Tags: ,

Azure DevOps on-premises | TFS 2010

Roll Back a checkin in TFS

by XDK 26. June 2013 12:26


TFS rollback is a client side component which is available in TFS 2010 power tools install.

1) Through UI

Right click on the source folder
Select View History menu

 Select rollback entire changeset menu 

 Check-in the pending rollback changes 

2) Through Command line :
tf rollback /changeset:changesetfrom~changesetto [itemspec] [/recursive]
[/lock:none|checkin|checkout] [/version:versionspec]
[/keepmergehistory] [/noprompt] [/login:username,[password]]

tf rollback /toversion:versionspec itemspec [/recursive]
[/lock:none|checkin|checkout] [/version:versionspec]
[/keepmergehistory] [/noprompt] [/login:username,[password]]

Note :If you are attempting to rollback changes for another user, make sure you get latest on the files you are attempting to rollback; otherwise you will see the error: "No changes to roll back."


Tags: ,

Azure DevOps on-premises | TFS 2010

About the author

My name is Xavier Dilip Kumar Jayaraj having 16+ years of IT experience which includes solid experience and depth Knowledge in Application Life Cycle Management, Configuration Management, Implementation and Support using TFS on-premises and Azure DevOps. I have invested in gaining DevOps knowledege to expertise with Cloud Computing providers namely Microsoft Azure and Amazon Web Services in recent years. I am very positive to learn and adapt emerging technologies to client’s environment.

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The information provided here is based on my expreriences, troubleshooting and online/offline findings. It can be used as is on your own risk without any warranties and I impose no rights.